Häufig gestellte Fragen
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Bestellprozess
Aftersale
These are rounding differences, as our merchandise management system works with three digits after the decimal point. The final amount listed in the order confirmation from the store applies to you.
A pro forma invoice is a preliminary invoice that you receive when you choose the prepayment payment method. This must be paid in advance. After receipt of payment, your order will be processed further and a correct invoice will be sent automatically for your records/accounting after the goods have been dispatched.
When the goods are dispatched, you will automatically receive the invoice by e-mail to the e-mail address specified in the order.
For accounting reasons, we generally send an invoice after the goods have been dispatched. If the amount has already been paid in advance, the invoice is only for your records.